Eligible items may be returned within 30 days of receipt. Refund requests must be in writing and mailed to Florida Legistore at Room 612, 111 W. Madison Street, Tallahassee, FL 32399-1400 or faxed to 850-488-4188. All items are returned at the purchaser’s expense and must be in new condition.
We cannot refund to a credit card. All refunds will be issued by check (state warrant). The customer’s Federal ID number or Social Security is required.
Refunds will NOT be issued for digital transmissions or CD-ROMs.
If your item was eligible for return, the original shipping charges will be deducted prior to any refund. Legistore will also deduct a restocking fee of 10% of the price of the returned item(s).
If your order is damaged or defective upon receipt, email us at legistore@leg.state.fl.us with a description of the problem and include your order number.
To cancel or void an order, contact the Legistore at 850-488-2323 or via email at legistore@leg.state.fl.us. Please reference the Legistore transaction number supplied when you made your order. Communications must be sent by 4:00 p.m. on the same day of your transaction.
